Documentation Center

Graphic Hub Administrator Guide

Version 3.3 | Published March 12, 2019 ©

Log and Report

  • A general GH ImEx Agent related log can be viewed under Report > Logs.

  • You configure the log level under Options > Configuration.

  • Furthermore, you can download an archive of all log and configuration files from Report > Export. This is particularly useful when troubleshooting and for support requests.

View ImEx Agent logs

  1. Navigate to Report > Logs to display the logs section.

  2. Search with custom text using th e text field in the top r ight han d corner.

    images/download/attachments/50608685/dp06.png

Manage Reports

  1. Navigate to Report > Export.

  2. The Export section displays all previously created report exports.

    images/download/attachments/50608685/report01.png

  3. Select one or multiple exports

  4. Click Download to download a .zip file containing information about ImEx Agent settings and current configuration.

    images/download/attachments/50608685/report02.png

Note: The report archives are stored in a temporary directory of the operating system, not persistent, and are lost when you stop or restart the ImEx Agent service.

Create Report

Click Create (1) to immediately generate an report export. The newly generated report is added to the list (2).

images/download/attachments/50608685/report03.png