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Viz Multichannel
Version 4.0 | Published January 23, 2019 ©
Configuring Import and Update Folders for Network Drives
A Windows service does not have access to network drives mapped with aliases such as M:\ when mapped using a regular domain user.
The following procedures describe how to configure Viz Multichannel to use network drives for playlist imports and updates when running Media Sequencer as a Windows Service.
To Set Playlist Imports and Update Destination Path for Schedule Files
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Start Viz Multichannel in Scheduling mode
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Open the configuration settings
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Click General Settings under the Import/Export Settings category for Channel Settings
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Set the destination path for the schedule files to import or update
Note: For this case network paths, such as UNC paths (e.g. \network\...) are supported; however, mapped drives are not.
To Enable Automatic Import
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Click Automatic Import under the Import/Export settings category for Global Settings
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Set the automatic import interval, playlist importer folder path, and the playlist importer log level
To Configure Media Sequencer Network Authentication
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In Windows, click Start
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Open the Control Panel, select System and Security and then Administrative Tools
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Open Services
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Select and right-click the Vizrt Media Sequencer service and select Properties from the appearing context menu
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Select the Log On tab
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Select the “This account” option
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Enter a username and password that has access to the network share you want to connect to
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Apply and click OK
Note: If the Vizrt Media Sequencer service is already running, please restart the service for the new settings to take effect.
Troubleshooting
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Microsoft Excel schedule files cannot be imported
Microsoft Excel and other Microsoft Office applications are not designed to be run as a server application, and Microsoft does not support this usage
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Create a folder named Desktop in the following location:
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32-bit systems: C:\Windows\System32\config\systemprofile
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64-bit systems: C:\Windows\SysWOW64\config\systemprofile
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For more information, see the following knowledge base article on Arcana Development and/or the following Microsoft knowledge base article on Considerations for server-side automation of Office.