Documentation Center

Gateway Administrator Guide

Version 5.3 | Published June 17, 2021 ©

Requirements

This section describes the prerequisites such as software and hardware requirements in order to install and run the Gateway server and Gateway Controller Client. It is also recommended to check the Release Notes distributed with the Media Sequencer installer for any late-minute updates.

This page contains the following information:

Minimum Software Requirements

The following software is required to complete a Gateway installation:

Media Sequencer Installer

  • The Gateway installer is bundled as a component in the Media Sequencer installer. Refer to the installation chapter in this guide for detailed instructions. Basically, you select the Gateway Component while installing Media Sequencer to enable the gateway functionality.

  • The Gateway Controller Client User Interface is browser-based and can run on most PCs with a modern web-browser. Has been tested with Internet Explorer 11 and recent versions of and Opera, Chrome and Firefox web browsers.

  • The Media Sequencer installer requires Microsoft .Net framework 3.5 and 4.0 (full) to be installed on the machine. The installer notifies the user if .Net 4.0 is not found.

  • Media Sequencer is a 64-bit application that requires a 64-bit version of Windows.

Operating System

Server: Windows Server 2008 and newer versions.

Important! Operating systems that have reached their end of life cycle and are no longer officially supported by their manufacturers are not supported for use with Gateway.

Oracle Database 10g or 11g Client

  • The Oracle Client must be the 64-bit client.

  • Either the Full Oracle Client or Oracle Basic Instant client can be used. Oracle XE client is not supported.

  • It is recommended that the Oracle Client used is the same version/release as the Oracle Database itself. Having different Oracle Database and Client versions can lead to subtle errors and are not supported.

  • There may be different supported versions for the Oracle 10g and 11g clients. Please refer to separate release notes from Oracle on these program packages. For Windows 7, Oracle 11g should be used.

  • On 64-bit platforms, the version of Oracle client must not be lower than 10.2.0.3. Otherwise, it runs into the connection problem ORA-12560 which was fixed after that version.

  • The Oracle client is only required when the direct Oracle alternative is selected as back-end.

    Note: If you are using Pilot Data Server you do not need the Oracle client on the Gateway host.

    Important! Gateway uses the Media Sequencer in an exclusive configuration to operate as a gateway. Hence the server that runs the Gateway cannot operate as a “normal” (non-exclusive) Media Sequencer while functioning as a Gateway.

Viz Pilot Schema Version

If running Gateway version 5.3 or later using Oracle database as back end, the Pilot Database schema should be version 5.2 or newer to avoid a bug with missing package name for the GET_ALL_ELEMENTS procedure.

Minimum Hardware Requirements

The following hardware components are required for the Gateway and Oracle Database Client. The requirements are separate, and only depicts the actual requirements needed to run each of the software installations.

  • Gateway

    • There are no specific hardware requirements for Gateway. The hardware required and network interface is depending on how many Newsroom Systems and clients that use the gateway. However, it is strongly recommended that Gateway is installed on its own computer or server. Sharing space with other resource-intensive systems, for example a database, is not recommended.

  • Oracle Database Client

    • Currently (for Oracle 11g) the requirements are listed as:

Oracle Hardware Requirements (11g)

Requirement

Minimum Value

Physical memory (RAM)

1 GB minimum

Virtual memory

Double the amount of RAM

Disk space

Total: 5.22 GB

Processor

AMD64 or Intel EM64T

Video adapter

256 colors

Screen Resolution

1024 X 768 minimum

Important! The values above are correct as of October 2017 and should be read as minimum required, please refer to the official Oracle Documentation at docs.oracle.com for updated information.

Note: The Oracle database client is not necessary if you are connecting to Oracle via the Pilot Data Server.