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Graphic Hub Administrator Guide

Version 3.6 | Published December 10, 2021 ©

Installing Graphic Hub Applications

This page contains the following topics and procedures:

This section details the installation of the Graphic Hub, including a Cluster configuration, which installs a Main and a Replication server.

Please be aware that:

  • Multiuser, Main and Replication modes require a license dongle.

  • To setup a cluster configuration capable of handling failover situations, a combination of Main and Replication servers must be configured.

To Install a Graphic Hub

To install the Graphic Hub with the MSI installer use in the following installation order:

  1. Microsoft .NET Framework 4.5.2 (or newer): https://www.microsoft.com/net/download/framework

  2. vcredist_x64.exe Visual C++ 2015 Redistributable (x64)

  3. openslp_2.0.0_0_x64.msi Service location protocol daemon

  4. VizGraphicHub_64bit-XX.msi

  5. optional: HASPUserSetup.exe Dongle driver (required for GH Multiuser, Main and Replication modes)

To install the Graphic Hub with the bundle installer (installs 2-5 listed above) use in the following installation order:

  1. Microsoft .NET Framework 4.5.2 (or newer): https://www.microsoft.com/net/download/framework

  2. VizGraphicHubBundle-x64-XX.exe

    • The installation wizard reports the version and build number of the bundle about to be installed. If an existing Graphic Hub installation is located, the installer reports the version and build number of the existing installation as well.

      Note: During upgrade installations, the currently installed mode and data directory are suggested automatically by the installer.

    • Select the mode and data directory for the Graphic Hub installation.

    • If required, click Additional Settings to install the Graphic Hub to a custom location or with a custom HTTP port for the Graphic Hub Terminal.

      images/download/attachments/85908447/installation_gh_installation_additional_settings.png

    • For first time installations, the OpenSLP, Sentinel Runtime and CodeMeter Runtime checkboxes are automatically checked. In the event that any of these packages have been installed on the system previously, it is not possible to select them for installation.

    • The installation wizard also automatically installs the Microsoft C++ Redistributable Package.

    • After the installation has completed successfully, the Graphic Hub Terminal opens in the default web browser. The contents of the Graphic Hub Terminal window depends on the selected Graphic Hub configuration.

      images/download/attachments/85908447/getting_started_startup_screen.png

    • Optional: Silent installation

      • The -s or -silent option means that there is no user interaction necessary. The Bundle window is still displayed.

Cluster Server Installation

To use a Graphic Hub in a Cluster configuration (Main and Replication servers), two separate servers must be available and a Graphic Hub dongle must be applied to each machine.

The Main server is installed and configured on one machine. The Replication server is installed and configured on the other.

IMPORTANT! When the Graphic Hub is upgraded from a different mode the same content must be used (data directory). As such, the underlying data directory must be copied first to both machines (see also Graphic Hub Mode Configurations).

To Install and Configure a Graphic Hub Cluster

  1. Install the Graphic Hub on both servers as described above in To Install a Graphic Hub. Select Main Server as mode for the server which is intended to run as Main, and Replication Server for the other one.

  2. When the installation finishes, the Graphic Hub Terminal automatically opens on both servers. Select the servers that will act as GH Main Server and GH Replication Server from the respective drop-down lists, and click Create.
    images/download/attachments/85908447/getting_started_replication_install.png

    Note: If the Graphic Hub has been installed previously, the new installation defaults to the same data directory, unless a new one is selected during installation or configuration.

  3. Enter the configuration for the Main Server:

    images/download/attachments/85908447/getting_started_replication_install_2.png

    • Graphic Hub: Enter the Server name and set the Data directory.

    • Connections settings: Select the Port, Network Adapter and Server Port.

  4. Click Next and enter the configuration for the replication server, then click Finish.

    images/download/attachments/85908447/getting_started_replication_install_3.png

    • If required, click Configuration to change any settings.

    • If required, click Automatically start of partner server to automatically start the Replication server.

  5. Click Start Server for both the Main and Replication servers.

Graphic Hub Cluster Upgrade

IMPORTANT! When upgrading a Graphic Hub cluster, make sure that all connections to the Graphic Hub are closed by checking active sessions and that there are no open transactions.

Note: Graphic Hub clients and servers are designed to be inter-operable between versions, but may lack new features. This means old clients work on older and newer Graphic Hub versions and there is usually no need to upgrade clients when upgrading the Graphic Hub, except when certain features are required or critical bugs have been fixed.

  1. Shut down Deploy Agent or Agents.

  2. Shut down the Graphic Hub Cluster.

  3. Remove Deploy Agent or Agents.

  4. Install new version of the Deploy Agent or Agents (see GH Deploy Agent Installation).

  5. Install new version of Graphic Hub on the Main and Replication Server (see Graphic Hub Installations).

  6. Optional: Remove all occurrences of the Graphic Hub Manager. Install new version of the Graphic Hub Manager (see Graphic Hub Manager Installation).

  7. Start the Graphic Hub Cluster.

  8. Start any Deploy Agents.

Graphic Hub REST Installation

This section details the installation of the Graphic Hub REST.

The Graphic Hub REST is a web-service for Graphic Hub. It is an interface to retrieve and send data to and from Graphic Hub via HTTP requests.

Important Before Installation

  • Graphic Hub REST requires Graphic Hub 2.3.1 or higher.

  • Graphic Hub REST requires Graphic Hub 3.0.0 (recommended 3.0.2) or higher for Pilot data access (see Viz Pilot Database Management for details).

  • For performance reasons, do not install Graphic Hub REST on a Main server in a Graphic Hub cluster environment.

For best performance and compatibility, use Google Chrome version 28 or higher to configure Graphic Hub REST. The Graphic Hub REST Web-UI also works with:

Recommended Browser

Version Requirement (minimum and recommended)

Google Chrome™

(Recommended) 28, 45+

Mozilla Firefox™

25, 41+

Microsoft Edge

96+

Also Tested on

Microsoft Internet Explorer™

9, 10+

Apple Safari™

5, 6

Opera™

15, 36+

IMPORTANT! Any other web browser or versions older than the ones listed above are not officially supported.

To Install the Graphic Hub REST

Follow this installation order to install Graphic Hub REST:

  1. Microsoft .NET Framework 4.5.2 (or newer): https://www.microsoft.com/net/download/framework

  2. vcredist_x64.exe Visual C++ 2015 Redistributable (x64)

  3. openslp_2.0.0_0_x64.msi Service location protocol daemon

  4. VizGHREST_64bit.XX.msi

    • Optional: Check the details for:

      • Graphic Hub Naming Service

      • Graphic Hub Server Name

      • Graphic Hub Port

      • Graphic Hub REST HTTP Port

    • Optional: Silent installation

      • The -s or -silent option means that there is no user interaction necessary. The Bundle window is still displayed.

    • Optional: Enable the SSL configuration:

      • Check the Enable SSL Encryption checkbox.

      • Enter the location of the Certificate and Private Key files.

      • Enter the password.

      IMPORTANT! The certificate files must be configured during the installation of GH REST.

    • After the installation has completed successfully, the Graphic Hub REST Web-UI opens in the default web browser.

      Note: Make sure that the browser type and version is supported by Graphic Hub REST (see Important Before Installation).

GH Deploy Agent Installation

This section details the installation of the Graphic Hub Deploy Agent. The Deploy Agent is required to run scheduled Deploy Tasks. This is useful to replicate data for safekeeping or distribution on a regular basis.

To install the Graphic Hub Deploy Agent use in the following installation order:

  1. Microsoft .NET Framework 4.5.2 (or newer): https://www.microsoft.com/net/download/framework

  2. vcredist_x64.exe Visual C++ 2015 Redistributable (x64)

  3. VizGHDeployAgent_64bit.XX.msi

This creates two Deploy Agent icons in the Start menu, under Programs > Vizrt > Viz Graphic Hub > Deploy Agent.

The Deploy Agent is now configurable with the Graphic Hub Manager.

Graphic Hub Manager Installation

This section details the installation of the Graphic Hub Manager.

To Install the Graphic Hub Manager

To install the Graphic Hub Manager use in the following installation order:

  1. Microsoft .NET Framework 4.5.2 (or newer): https://www.microsoft.com/net/download/framework

  2. vcredist_x64.exe Visual C++ 2015 Redistributable (x64)

  3. VizGHManager_64bit.XX.msi

Graphic Hub ImEx Agent Installation

This section details the installation of the Graphic Hub ImEx Agent.

The Graphic Hub ImEx Agent is a media asset (image) import service from HTTP sources for the Graphic Hub.

Important Before Installation

Before installing the Graphic Hub ImEx Agent, make sure to familiarize yourself with the Service Dependencies. Also, observe the following requirements:

Dependencies

Required Components

Graphic Hub

3.0.1 or newer

GH REST

2.0.1 or newer

Recommended Browser

Version Requirement (minimum and recommended)

Google Chrome™

(Recommended) 28, 45+

Mozilla Firefox™

25, 41+

Microsoft Edge

96+

Also Tested on

Microsoft Internet Explorer™

9, 10+

Apple Safari™

5, 6

Opera™

15, 36+

IMPORTANT! Any other web browser or versions older than the ones listed above are not supported.

To Install the Graphic Hub ImEx Agent

To install the Graphic Hub ImEx Agent use in the following installation order:

  1. Microsoft .NET Framework 4.5.2 (or newer): https://www.microsoft.com/net/download/framework

  2. vcredist_x64.exe Visual C++ 2015 Redistributable (x64)

  3. VizGHImexAgent_64bit.XX.msi

    • Optional: Configure IMEX HTTP port. The default port number is 19390. The port number can also be changed in the configuration of the Graphic Hub ImEx Agent after installation.

    • When the installation completes, the web-based user interface opens in the default browser, for initial Graphic Hub ImEx Agent configuration.

      Recommended Browser

      Version Requirement (minimum and recommended)

      Google Chrome™

      (Recommended) 28, 45+

      Mozilla Firefox™

      25, 41+

      Microsoft Edge

      96+

      Also Tested on

      Microsoft Internet Explorer™

      9, 10+

      Apple Safari™

      5, 6

      Opera™

      15, 36+

Unattended Installation of Graphic Hub Applications

Installation Parameters

Parameter name

Default Value

Available values

VizGraphicHub MSI

INSTALLDIR_GH

%\Program Files%\Vizrt\VizGH\

DATADIR_DB

C:\VizGHData\

TERMINAL_HTTP_PORT

19399

GH_MODE

2

1, 2, 3, 4, 5

PLATFORMTYPE

54free

"localhost", "54free ", "multiuser", "mainserver", "replicationserver"

VizGHREST MSI

INSTALLDIR_REST

%\Program Files%\Vizrt\VizGH\REST\

REST_NAMING_SERVICE

LOCALHOST

REST_SERVER_NAME

VizDbServer

REST_SERVER_PORT

19396

REST_HTTP_PORT

19398

SSL_ACTIVE

No

yes

SSL_CERTIFICATE_FILE

null

SSL_PKEY_FILE

null

SSL_PKEY_PASSWORD

null

VizGHImexAgent MSI

INSTALLDIR_AGENT

%\Program Files%\Vizrt\VizGH\ImexAgent\

IMEX_HTTP_PORT

19390

VizGHManager MSI

INSTALLDIR_MANAGER

%\Program Files%\Vizrt\VizGH\Manager\

DO_LAUNCHAPPONEXIT

0

1

VizGHDeployAgent

INSTALLDIR_AGENT

%\Program Files%\Vizrt\VizGH\DeployAgent\

Example

Description

Command

  • Install Graphic Hub silently with no UI using the msi in Multiusers mode

  • Install Graphic Hub to path C:\Vizrt\GH

  • GH Data Directory configured to D:\Vizrt\GHDataDir

  • GH terminal service to run on port 19300

  • Installation log in verbose mode named instgh_mode.log and deployed to path C:\Temp

msiexec /i VizGraphicHub.msi PLATFORMTYPE="multiuser" INSTALLDIR_GH="C:\Vizrt\GH" DATADIR_DB="D:\Vizrt\GHDataDir" TERMINAL_HTTP_PORT="19300" /lv c:\Temp\instgh_mode.log /qn

  • Install Graphic Hub silently using the Graphic Hub bundle installer in localhost mode

  • Install Graphic Hub to path C:\Temp

VizGraphicHubBundle-x64.exe --silent --GraphicHub="PLATFORMTYPE=localhost INSTALLDIR_GH='C:\temp'"

Information: The Graphic Hub installer parameters GH_MODE and PLATFORMTYPE cannot be combined in one command, only one of them can be used at a time.

See Also